XRH After-Sales Service Support

Dear Customer
Thank you for your support. If you encounter a problem with your battery during use, you can contact us. Typically, we will first check the back end of the battery to assess its condition, so your cooperation is necessary. Here are the ways to cooperate: 
After-Sales Service Instructions:
· Required Steps for Cooperation: 
1. Connect your battery to the Xiaoxiang Electric app. 
2. Take screenshots of the app's homepage, ensuring that the area inside the red box (as shown in a provided image) is visible.
3. You can send us the screenshot using the following contact methods.
· Contact Customer Service: